Refund Policy

Thank you for choosing Just Clean Drycleaner. We strive to provide high-quality dry cleaning services and customer satisfaction. Please review our refund policy below:

1. Refund Eligibility:
– Refunds are considered for services that do not meet our quality standards.
– Claims must be made within 48 hours of receiving the cleaned items.

2. How to Request a Refund:
– Contact us at [contact information] with your order number and specific details of the issue.
– Provide clear photos of the item(s) in question.

3. Refund Process:
– Our team will review your request and may request additional information if needed.
– Approved refunds will be processed within 7 business days.

4. Refund Method:
– Refunds will be issued through the original payment method.

5. Non-Refundable Items:
– Special promotions, discounts, or rush services are non-refundable.
– Items damaged due to customer negligence are not eligible for a refund.

6. Customer Responsibility:
– Inspect your items upon receipt and report any issues promptly.
– Follow care instructions provided to maintain the quality of cleaned items.

7. Contact Information:
– For refund requests or questions, please contact us at justcleandrycleaner@gmail.com.

We appreciate your trust in Just Clean Drycleaner.. Our team is dedicated to ensuring your satisfaction, and we will work diligently to address any concerns. Thank you for choosing us for your dry cleaning needs.